We offer free returns on all our products, except earrings which cannot be returned or exchanged unless faulty. With the exception of earrings, You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.
The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
For Iconic Link Watch, kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch.
Choosing the correct bracelet size depends on your preferred fit. Use the chart to find your perfect size. The columns indicate the circumference of your wrist and the bracelet.
If you are in-between wrist or bracelet sizes, we recommend sizing up
Wrist size
Suggested bracelet size
Up to 145mm
155mm / S
145-155 mm
165mm / M
160 - 165 mm
175mm
170 - 175 mm
185mm / L
180-185 mm
195mm
190 - 195 mm
205mm
Cuff Bracelets
Cuff bracelets with crystals can be damaged if bent or adjusted. Please refer to the size guide below to get the correct sizing. Cuff bracelets without crystals can be adjusted slightly in size by carefully bending them to fit.
The opening of S measures 27mm The opening of M measures 29 mm The opening of L measures 35 mm
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